When a care home is informed that a safeguarding investigation is taking place, it can be a daunting and stressful time for all involved. It can sometimes feel that this is something that is happening to you and your business, over which you have limited control. However, taking action, providing your views and version of events and taking an engaged and active role in the process can often be the best response.
Safeguarding investigations are carried out to protect vulnerable individuals from abuse, neglect or harm. In such situations, care homes have a duty to cooperate fully with the investigation and take steps to protect their residents from any potential harm.